B2B Collaboration Portal Refund Policy

Thank you for shopping at hi-b2b.eu!

We offer refund and/or exchange within the first 10 days of your purchase, if 10 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

A document ready for compensation should be submitted in a timely manner
There should be detailed documentation of the reason for withdrawal
The are not partial refunds

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at (email and or phone number)